Parc Beaumont Hôtel & Spa Pau - MGallery Collection

Arriving at the hotel, there was plenty of car parking. The staff at the reception desk were helpful and welcoming. We ate our dinners in the hotel because restaurants in the town were mainly closed; the food was good, service prompt, professional, friendly and welcoming. Pau was a surprise. A place of old style, elegance, glamour and history with stunning views and architecture. Well worth a visit.

Arrived at 1510 hrs, check in is 1500hrs. We were given room 215, as we opened the door, we saw dirty dishes, unmade bed, towels on bathroom floor. Returned to reception, they apologised and gave us room 212. I thought maybe a room upgrade or a complimentary drink at the bar would have been a nice gesture for their mistake. However, we weren't offered anything. Room 212 was clean and well presented with a balcony over looking the park. The superkingsize bed was so comfortable. Lovely toiletries, fluffy towels, robes and slippers. Complimentary sparkling and still water in the mini bar. Nespresso coffee machine in the room and a good selection of teas. We enjoyed the pool, sauna and jacuzzi. Had a couple of drinks at the bar, €32 for 1 gin & tonic and 1 bacardi and coke. Bar service was swift, friendly and professional. We didn't eat at the hotel. We walked through the park to the town, very handy. Check out time is 1200 hrs which is great. I feel that reception staff weren't very friendly, I think there may have been staff training going on.

We were upgraded to a Junior Suite on arrival which had a huge balcony and a great room! Breakfast was good, if expensive, and the hotel location is central and on the edge of a beautiful park.

Informed the hotel that it was our honeymoon & they kindly upgraded us. The balcony was a real stand out feature and the staff noticed we were looking a bit peaky upon checkout (!) & gave us bottles of water which was really kind.

The Hotel is conveniently located, a short walk through Parc Beamont to the promenade des Pyrennes or to the centre de ville. The room was everything you could wish for in a hotel of this standing and was very comfortable. Access to the Spa was a small additional cost but well worth it. We didn't have breakfast but we dined in the cafe and were impressed with the service and quality of the food.